service INSIDER
If you have any questions about configuring the service, installing agents, and troubleshooting, you can send a request to the technical support specialist via email sale@insider.sale.
If you are interested in the functionality of the service, tariffs, current promotions or getting demo access, leave your request here.
- Support hours: 9:30 AM-6:30 PM, Monday-Friday
- Initial response time: up to 24 hours.
- Typical resolution time: 3 hours to 3 business days, depending on issue complexity.
Yes. INSIDER offers a free 14-day trial for up to 5 users. The trial includes the core INSIDER features, excluding Keylogger. Read more about the planhere .
To request a trial of the On-Premises version, contact our sales team at sale@insider.sale .
INSIDER is available in two deployment options: Cloud and On-Premises.
We not only develop the cloud service ourselves but also manage it and provide customers with access via the Internet. We also rent servers, install applications on them, protect access and provide information storage. We support and update the service, create and restore backups.
Each customer gets access to the service and can start working immediately after registration. We have already taken care of everything else.
With On-Premises version, the customer installs the software on their own server and manages it independently. You purchase a license to use the software, while deployment, administration, and maintenance remain your responsibility.
The trial lasts 14 days and gives you access to all core INSIDER features. After the trial period, choose a paid plan to continue using the service. Your account manager can help you select the right plan. If you do not do this, your account will be deleted.
No, you do not need to provide payment information. All you need is an email address and phone number.
Yes, you can change the number of employees, expand functionality, change the method and type of payment at any time. To do this, contact your account manager.
Yes, we offer discounts for companies. Contact us to learn more.
Yes, we consider customer suggestions and try to implement them. You can also order the development of functionality to solve your problems, e.g., special reports, integration with various systems, recording of individual indicators and much more. Contact us to learn more.