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Case Study 4: Improving Sales Representative Productivity with Employee Monitoring

About the client

A network of 50 sales departments. The total number of sales representatives to be supervised is eight.

Task

Sales representatives do not have time to inspect retail facilities during the day. There are suspicions that they do not go around all the points, instead they go about their business, and the sellers “cover for them.”

Process

INSIDER was installed on corporate smartphones. Each employee has a route sheet from which he cannot deviate. However, it was soon discovered that not all employees adhered to it. It turned out that some sales representatives, instead of inspecting retail facilities, visit cosmetologists, shop in shopping malls, or do not leave the house at all.

Result

After the conversation, the productivity of sales representatives increased by one and a half times. Now they have time to inspect all objects and have time for other useful tasks.

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