About the client
An IT company that specializes in developing websites, systems and mobile applications for various business sectors. The team has more than 50 employees.
Task
With the start of the lockdown on March 23, 2020, 50+ employees immediately began working remotely. When subordinates are away from the office, management has questions about their productivity and honesty. Those moments that previously did not arouse suspicion now want to be checked. We needed software that would allow us to manage the team’s working time remotely, as well as track “clogs.”
Process
After analyzing competitors' proposals, the client chose the INSIDER system for monitoring personnel work and monitoring workplaces because he liked the simple interface and powerful functionality. In addition, all data is protected by the AES-256 encryption standard. Plus, a license for one user is cheaper than its analogues.
What was analyzed:
- what time the employee started work;
- when the employee left for lunch;
- what time the employee finished his working day;
- what tasks the employee performed during working hours, what sites and applications he worked with.
Results
Control of remote work has become effective
We brought the control and management of the team in a remote format to the “pre-quarantine” level, the management is calm.
The level of self-discipline in the company has increased:
- The number of minor violations has decreased by half (lateness, entertainment sites, personal correspondence);
- Productive activity increased from 70% to 80%;
- Technical support began to process 20% more tickets.
Managers analyze the work of employees in the first month and adjust their activities:
- Identification of “plugs”;
- Monitoring compliance with regulations and instructions;
- Control of the self-preparation process.
Automated time tracking
The time of the HR manager to prepare time sheets has been reduced
- Time off, sick leave, vacation pay;
- Individual work schedule (part-time students).
- Job analysis and workday photography revealed several ineffective processes and productivity wasters.
- We have developed regulations for the prompt elimination of problem areas and regulations in case there is no one in charge.
- We distributed the white spots of adjacent areas of responsibility among managers.