About the client
Online store selling goods for the home, construction and repair.
Task
The company was faced with the problem of decreasing sales volumes of sales representatives. A tool was needed that would help track the activity of remote employees, create an effective schedule for them, and control interaction with clients.
Process
The implementation of a monitoring system made it possible to analyze the productivity of subordinates and understand which tasks are best performed in the office or remotely. And thanks to working time tracking, you can find out at what time of day specific employees achieve maximum productivity.
INSIDER was also installed on corporate mobile devices. Using a GPS tracker, we verified the actual movements of employees and the plan for meetings with customers.
Result
Based on data from the reports, the manager arranged the work schedule in such a way that employees effectively completed all tasks. He also had a conversation with those who deviated from the planned route and wasted time on personal matters.